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STORE POLICIES

  • PURCHASING FIREARMS ONLINE

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an Federal Firearms Licensed Dealer (FFL) (gun store) near you. We may contact and verify the FFL Dealer you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase. It is the customer's responsibility to know the laws and regulations pertaining to the firearms, ammunition, and accessories that are purchased from Shooting Sports Outlet Inc. Please be aware that a 15% restocking fee may apply on any refused order or on any order that is shipped and later found to conflict with local laws or regulations.

  • RETURNS

Merchandise Return Policy:

Returns are ONLY accepted for merchandise found defective immediately upon receipt. Shooting Sports Outlet, Inc. will provide your choice of a replacement item (pending availability) or a full refund and pay the return shipping cost on all merchandise that is found to be defective upon receipt. Please be aware that a 15% restocking fee may apply on all refused or cancelled orders and on any order that is shipped and later found to conflict with local laws. All returns and/or exchanges must have prior approval. All returns must be in original condition and packaging as to when they left Shooting Sports Outlet, Inc. All return shipping charges involved in the return of cancelled or refused shipments are the sole responsibility of the customer.

Firearms Return Policy:

VERY IMPORTANT - Please take your time to inspect all firearms thoroughly before proceeding with the firearms transfer process. Once a new firearm is transferred to you it is considered used, even if unfired.  Consequently, we cannot provide a full refund for new firearms once they have been transferred into your possession.  Also, we DO NOT reimburse FFL transfer fees on cancelled or refused firearms.  We do understand that some manufacturer defects may not be identifiable upon initial inspection.  However, upon discovering a defect after the transfer, the firearm must be returned directly to the manufacturer for replacement or repair (in accordance with the manufacturer’s warranty policy).  By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees.  However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through your local FFL dealer to document the replacement firearm serial number. Please be aware that a 15% restocking fee may apply on all refused or cancelled orders and on any order that is shipped and later found to conflict with local laws. All returns and/or exchanges must have prior approval. All returns must be in original condition as to when they left Shooting Sports Outlet, Inc. All return shipping charges involved in the return of refused or cancelled orders are the sole responsibility of the customer.

Sales on the following items are final:

    1. Special orders.
    2. Firearms.
    3. Ammunition.
    4. Products sold "as is" or "used" or that have been installed or used after receipt.
    5. NFA items.
    6. Illumination devices, electronic sights, and optics.

  • GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  • USED FIREARMS

Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

  • AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground service only. Always make sure to use the correct ammunition for your specific firearms. It is the customer's responsibility to know the laws and regulations pertaining to the firearms, ammunition, and accessories that are purchased from Shooting Sports Outlet Inc. Check your local laws for any other regulations.

  • SECURE TRANSMISSION

All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • SHIPPING RESTRICTIONS

Magazine Restrictions

Any orders placed for magazines that are not legal in your state will immediately be refunded and restocked and may be subject to a 15% restocking fee. *LE/Military: Duty use items are exempt from restrictions with proper verification.

California: No magazines over 10 rounds will be shipped to customers with shipping addresses in CA except to law enforcement or customers with high capacity magazine permit. Due to passage of Law CA AB48 we are no longer selling any magazine repair kits as of 12/07/2013.

Chicago and other counties within IL: No magazines over the below capacities will be shipped to customers with shipping addresses in the following areas. 

Aurora, Illinois: maximum capacity of 15 rounds

Cook County, Illinois: maximum capacity of 10 rounds

Chicago, Illinois: maximum capacity of 10 rounds

Colorado: No magazines over 15 rounds will be shipped to customers with shipping addresses in CO.

Connecticut: No magazines over 10 rounds will be shipped to customers with shipping addresses in CT. As of 10/1/13 in order to comply with CT Senate Bill No. 1160 magazines holding 10 rounds or less can only be purchased if buyer provides a copy of driver's license and ONE of the following: state handgun carry permit, long gun certificate, or ammunition certificate.

Delaware:  No magazines over 17 rounds will be shipped to customers with shipping addresses in DE.

District of Columbia: No magazines over 10 rounds capacity will be shipped to customers with shipping addresses in DC.

Hawaii: No magazines over 10 rounds that are compatible with any pistol (to include magazines compatible with both a pistol and rifle) will be shipped to customers with shipping addresses in HI.

Maryland: No magazines over 10 rounds will be shipped to customers with shipping addresses in MD.

Massachusetts: No magazines over 5 shotgun shells and over 10 rounds for Rifles & Pistols will be shipped to customers with shipping addresses in MA.

New Jersey: No magazines over 10 rounds will be shipped to customers with shipping addresses in NJ.

New York: No magazines over 10 rounds will be shipped to customers with shipping addresses in NY.

Rhode Island: No magazines over 10 rounds will be shipped to customers with shipping addresses in RI.

Vermont: No magazines over 10 rounds for Rifles and over 15 rounds for Pistols will be shipped to customers with shipping addresses in VT.

Washington: No magazines over 10 rounds will be shipped to customers with shipping addresses in WA.

Military APO/FPO:  Due to shipping restrictions, GunMag Warehouse is not able to ship to overseas APO/FPO addresses.

The above chart lists state restrictions currently known to Shooting Sports Outlet Inc on the sale of magazines. Shooting Sports Outlet Inc has carefully researched this list but does not offer legal advice or make any guarantee to the accuracy of this list. It is the responsibility of the customer to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any magazine purchased from www.shootingsportsoutlet.com.

Ammunition Restrictions

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground service only. Always make sure to use the correct ammunition for your specific firearms. It is the customer's responsibility to know the laws and regulations pertaining to the firearms, ammunition, and accessories that are purchased from Shooting Sports Outlet Inc. Check your local laws for any other regulations.

Due to various state/local restrictions regarding ammunition, we are unable to ship orders containing ammunition to shipping addresses in the following states/territories at this time:

  • Alaska
  • California
  • Connecticut
  • Guam
  • Hawaii
  • Illinois
  • Massachusetts
  • New Jersey
  • New York
  • Puerto Rico
  • Washington DC
  • Virgin Islands

We are working to implement sales of ammunition to these areas that permit direct sales and will update this list as we are able to begin shipments to those states.

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Some US states prohibit perceived advertising or marketing of firearm related products to persons under 18 years of age.

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